Social Media Coercion: How far should hotels go to please and appease?
By Daniel Edward Craig In my last post, I discussed the growing trend of travelers using social media to voice […]
By Daniel Edward Craig In my last post, I discussed the growing trend of travelers using social media to voice […]
By Daniel Edward Craig In my last post I discussed how social media has enabled a new measure of hotel […]
By Daniel Edward Craig Traditionally, hotels have made pricing decisions based on a combination of demand forecasts, supply, operating costs, […]
By Daniel Edward Craig These days, bashing online travel agencies has become a popular sport. The likes of Expedia, Travelocity […]
By Daniel Edward Craig, Reknown. In my last post I wrote about online travel reviews from a hotelier’s perspective. This time […]
By Daniel Edward Craig, Reknown I get lots of messages from hospitality students and aspiring hotel workers who read this […]