Hospitality & Technology Marketing


Whether it’s a brand story, trend or complex technology,
we speak clearly and concisely
in a language hoteliers and travel industry professionals can understand.


Reknown provides services in:

– Digital Marketing Strategy

– Writing & Content Development

– Online Reputation Management

– Guest Experience

– Training Programs & Delivery

Digital Marketing Strategy


At Reknown we help businesses cut through the clutter and determine
how to prioritize time and resources for maximum results.

Services include:

– Brand messaging, positioning and key value propositions

– Sales & marketing strategy

– Managing paid, earned and owned media

– Performance tracking

Writing & Content Development


Do you have a story to tell but lack the time or writing skills?
Do you want to build your audience and drive leads?
Do you need complex information explained clearly?

Reknown produces content that grabs attention, engages audiences,
compels action, and is shared and remembered. 

– Articles & blogs 

– Guides, case studies, reports & white papers 


– Website copy, product marketing & promotional content 

– Speeches & presentations 

Online Reputation Management


Reknown helps hundreds of companies build a positive online reputation
and leverage it to drive more revenue.
We can help you take control of your company’s reputation,
manage and prevent negative reviews,
respond effectively to feedback, and turn customers into advocates. 

Services include:

– Online reputation audits

– Reputation objectives, strategy, tools & metrics

– Guides, policy, guidelines & training

Customer Experience


Reknown helps companies implement guidelines, tools and training
to deliver customer service excellence.

Services include:

– Customer experience analysis

– Objectives, strategies, tools & metrics

– Training, guidelines, implementation & best practices

Training Programs & Delivery


Reknown develops and delivers customized training programs
in customer experience, digital marketing and online reputation management.

Training formats include:

– Workshops & seminars

– Webinars

– Conference & event presentations

– One-on-one and small-group coaching

– Guides, guidelines & training manuals