Toss that script aside: Tips for generating positive hotel reviews
By Daniel Edward Craig So your hotel went through a rough patch – a bad hire, a small fire, an […]
By Daniel Edward Craig So your hotel went through a rough patch – a bad hire, a small fire, an […]
By Daniel Edward Craig, Reknown. “We often hear from travelers that how a property responds to criticism has more influence […]
Many hotels aspire to achieve top ranking in TripAdvisor’s popularity index, but HKHotels (now Library Hotel Collection) in New York dominates […]
A few years ago at Opus Hotel Vancouver we relocated a couple who had driven up from Washington state to […]