Since the pandemic, hotels have been increasing rates at an unprecedented pace. Meanwhile, staffing shortages have left many hotels struggling to uphold quality and service standards.

So far, most hotels have managed to avoid a major backlash in reviews, according to the latest review data. But all that could change quickly. The question is when will the pricing bubble burst—or will it burst?

In the next episode of the Shiji Buzz, we discuss the relationship between pricing and reputation with three seasoned hotel experts—a few of my favourite webinar guests.

• Kris Leszczynski, Group General Manager, Service Operations, at Edwardian Hotels London
• Fernando Vives, Chief Commercial Officer at NH Hotel Group, part of Minor Hotels
• Neil James, Chief Operating Officer at Shiji ReviewPro

Join us for this live webinar on Tuesday, October 17. If you can’t make the broadcast, sign up anyway and you’ll receive a link to watch the webinar on demand.

Hope to see you there!