6 Lessons I’ve Learned About Managing Online Reviews
By Daniel E. Craig, Founder, Reknown Through my work over the past decade helping hotels and travel businesses build and […]
By Daniel E. Craig, Founder, Reknown Through my work over the past decade helping hotels and travel businesses build and […]
By Daniel Edward Craig Are you ever stumped over how to respond to social media feedback? Whether it’s Twitter, Facebook, […]
By Daniel Edward Craig, Reknown. The examples are piling up, and they’re guaranteed to make hoteliers and travel industry professionals shudder. […]
By Daniel Edward Craig, Reknown In researching ReviewPro’s Climbing TripAdvisor’s Popularity Index webinar last month, I asked a range of […]
By Daniel Edward Craig, Reknown. I’m excited to announce I’ll be partnering with TripAdvisor and ReviewPro to bring you an […]
By Daniel Edward Craig, Reknown. Last month I gave presentations on social media and online reputation management for hotels in […]
I’ve written about Social Media Coercion and Social Media Ambush in the past, and it continues to be a hot topic. Whether […]
By Daniel Edward Craig Responding to online reviews has become routine for many hoteliers, and yet every once in a […]