Online Reputation Management

Online reputation management is the process of building a positive impression of a business by monitoring, responding to and acting on consumer reviews and other content posted online.

Reknown can help you take control of your business’s online reputation, manage and prevent negative reviews, and get customers advocating for your brand.

Services include:

  • Online reputation audits
  • Online reputation strategy: opportunities, objectives, strategies, platforms, tools, metrics and priorities
  • Online reputation management guides: corporate policies, procedures and best practices
  • Guidelines to responding to reviews and social media commentary
  • Training seminars, webinars and coaching
  • Ongoing guidance, feedback and support
  • Help with challenging reviews and social media attacks

Reknown has helped hundreds of companies build and leverage a positive online reputation. See a partial list of our clients here.