Events

PAST PRESENTATIONS

Revolution E Conference
Tralee, Ireland: March 2017
Keynote Presentation: Taking Control of Your Business’s Online Reputation
Breakout Session: All About TripAdvisor for Hotels and Tourism Businesses

Webinar Series with TripAdvisor
Producer & Host
Bi-monthly webinars covering various topics

Webinar Series with ReviewPro
Producer & Host
Bi-monthly webinars covering various topics

Destination British Columbia Seminars
Creator & Facilitator
Over 100 3-hour seminars across the province
Intro and Advanced Online Reputation Management

Preferred Hotels & Resorts
Asia Pacific, Middle East & Africa Conference
September 2015: Hong Kong
Keynote Presentation: Online Reputation Management

Maestro Users Conference
2015 & 2014
Keynote Presentations: Leadership & Guest Service Excellence

Buy Tourism Online
2014, 2013 & 2011: Florence, Italy
Keynote Presentations

Congreso Nacional de la Hoteleria 
Oct 2014: Cartagena, Columbia
Keynote Presentation: Online Reputation Management for Tourism Businesses

TripAdvisor Master Classes
Over 20 Cities Across North America
Featured Presenter: Online Reputation Management

International Hotel, Motel & Restaurant Show
New York, NY
Keynote: Managing Reputation in the Age of Social Media

Barbados Connect Tourism Conference
Bridgetown, Barbados
Keynote: Managing Reputation in the Digital Age

Caribbean Marketing Conference
New York, NY
Managing Reputation in the Digital Age

European Seminar Series
Barcelona, Madrid, Paris, London and Rome
Seminars in Social Media and Web Marketing with ReviewPro and WIHP

New York State Hospitality & Tourism Conference
White Plains, New York
Keynote: Remarkable Service in the Age of Social Media
Breakout: Social Media Ambush

IHG Americas Investors and Leadership Conference
Orlando, FL
Panel: The Social Shift: Moving from Onsite to Online Reputation Management

Atlantic Internet Marketing Conference
Halifax, NS
Keynote Presentation: Online Reputation Management
Seminar: Social Media & Storytelling for Tourism

Digital Marketing for Scottish Tourism: Learning How to Shine Online
Perth, Scotland
Keynote: Social Media, Technology and Tourism

National Hotel Marketing Conference
London, England
Keynote Presentation: Online Reputation Management