Hotel Room Pricing vs. Online Reputation: When Will the Bubble Burst?
>>> Since the pandemic, hotels have been increasing rates at an unprecedented pace. Meanwhile, staffing shortages have left many hotels […]
>>> Since the pandemic, hotels have been increasing rates at an unprecedented pace. Meanwhile, staffing shortages have left many hotels […]
>>> When hotels plan for new technology, the guest experience is always a top priority, but the employee experience is […]
>>> Phew! Over 1.3 million reviews, 7,500 hotels, 22 countries and 140 review sites later, ReviewPro’s Global Hotel Review Benchmark […]
If you’re a frequent traveler, this scenario might be all too familiar. It’s late. You stagger to the front desk […]
By Daniel Edward Craig These days, bashing online travel agencies has become a popular sport. The likes of Expedia, Travelocity […]
By Daniel Edward Craig I can see dignified concierges everywhere clutching their golden keys and gasping in indignation at the […]
By Daniel Edward Craig A recent story about a hotel housekeeper in Miami who found in $6,000 in cash in […]
By Daniel Edward Craig People often corner me at social functions to tell me about a problem they’ve had in […]