Reknown is a global hospitality consultancy that provides strategy, training and guidance to companies in customer experience, marketing and reputation management.
We help companies:
- analyze positioning and performance
- identify objectives
- develop strategies for achieving objectives
- implement strategies and best practices
- deliver customized training and guidelines for employees
- drive and measure results
We also develop content, including articles, webinars and guides, to help companies:
- build awareness
- attract leads
- engage stakeholders
- nurture prospects along the path to purchase
- provide value to existing clientele
Reknown’s founder Daniel E. Craig is a former hotel general manager, author and marketing executive. A leading expert in online reputation management in the hotel industry, he is a frequent speaker at conferences and events.
See Speaker Profile.