In Reknown’s next free webinar with ReviewPro, we discuss how to protect your hotel’s online reputation from everything from a bad review to a full-blown social media crisis.
• What to do if a guest issue goes viral
• How to respond effectively to social media attacks
• What to do about detractors, trolls and review threats
• Brandjacking: how to stop OTAs from bidding on your hotel’s brand name
• Policies, procedures and prevention
• Strengthening your hotel’s online reputation
Join Fiona Gillen of ReviewPro and Daniel E. Craig of Reknown for this fun, interactive webinar, and gain insight and practical tips to help your hotel weather any social media storm.
Click here to register for this free one-hour webinar on Tuesday, September 27, 2016.
If you miss the date, visit ReviewPro’s Resource Hub to view the webinar on demand.